Quantitative & Qualitative Research

Netscribes offers integrated quantitative and qualitative market research services to fulfill a wide array of business needs. Over the last 20 years, we have worked with global brands and some of the world’s leading consulting firms in delivering insights to support new market entry, product and service development, brand communications and customer experience management.

We conduct a variety of B2B and B2C market research studies on a local and global scale. Depending on your objectives, we use one or more quantitative and qualitative research methodologies, including online surveys, telephonic interviews and focus group discussions, to deliver the most cogent results.

Netscribes has a long track record of excellence in CATI, CAWI and face-to-face interviews. With an in-house team of analysts and a global panel of experts, we manage the end-to-end primary research process – from survey design and programming, data collection and processing to reporting.

Our primary research services

Quantitative Research

web online survaysWeb/ Online surveys

phone interviewPhone interviews

Face-to-face interviews Face-to-face interviews

Mixed mode interviews Mixed mode interviews

Qualitative research

Focus groups Focus groups

In-depth interviews In-depth interviews

Executive interviews Executive interviews

Expert panels Expert panels

Panel Expertise

quality assurance

B2B Panels

Improve the efficacy of business decisions with our B2B primary market research services. We conduct B2B research on a global scale across industries, companies of varying sizes and stakeholders including:

  • C-suite executives
  • IT professionals
  • SMEs
  • Vendors
  • Distributors
  • Decision-makers
quality assurance

Consumer research

Get detailed insights about your customers across channels, and identify their characteristics, attitudes, and behaviors with our consumer research expertise. Our ability to perform consumer research across multiple industry domains and hard-to-reach target groups (i.e. HNWIs, expats, students, etc.) help clients formulate strategies that align with consumer needs.

Market research studies we support

We offer tailor-made quantitative and qualitative research solutions to adapt to your specific requirements, such as:

  • Concept testing/ Conjoint analysis
  • Brand assessment and positioning studies
  • Thought leadership interviews
  • Usage and attitude studies
  • Store audits
  • Market assessment/ segmentation
  • New product/ service development
  • Customer satisfaction and experience studies
  • Loyalty assessment
  • Tracking/ Indexing/ Awareness studies

Why us?

experienced team

Experienced team

In-house team of 50+ members with extensive quantitative and qualitative research expertise

experienced team

Full-service market research:

End-to-end implementation of research projects using a wide array of online and offline methods

experienced team

Robust tools

In-house CATI setup with sample management and recording capabilities

experienced team

Voice and data quality

Centralized, neutral audit team checking 100% of the samples

experienced team

Proprietary databases

Comprehensive databases developed and maintained in-house

experienced team

Global panel network

Ability to conduct research in over 80 countries

Primary Research Experience & Coverage

North America
Canada
Brazil
Argentina
Chile
Mexico
Peru
Venezuela
India
China

Malaysia
Singapore
Australia
Indonesia
Thailand
New Zealand
United Kingdom
Germany
Scandinavia
France

Italy
Spain
Switzerland
Turkey
UAE
Saudi Arabia
Kuwait
Qatar
Oman
Bahrain

Egypt
Syria
South Africa
Ghana
Kenya
Nigeria
Algeria
Russia
Austria
Romania

Netscribes Quality Assurance

quality assurance

We understand and respect your concerns about data integrity. That’s why we take special care to deliver authentic and reliable research. Our dedicated team of researchers moderate interviews and collect information in a manner consistent with international best practices. The information collected is put through multiple levels of quality checks, where it’s analyzed, cleansed and validated by secondary research to provide complete, verified, and unbiased data to clients.

Hear from our experts

Find out how we can help your business drive strategic growth and stay ahead of competitors.


Contact us today


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