Any company focused on maintaining its brand value will pay close attention to providing a consistent and superior customer experience across its online and offline channels. With e-commerce growing from strength to strength, one of the world...

User-generated content, especially customer reviews are a goldmine of insights for any player in the e-commerce realm. They reveal how your customers think, the search terms they use,  their core buying intent, the features they seek, and mu...

A leading e-commerce platform wanted to accelerate its time spent on onboarding its sellers’ product listings as per the firm’s guidelines. Its aim was to do this without hampering quality. The company knew that this would require a granu...

  A US-based brand manufacturer wanted to revamp its e-commerce content to meet the evolving demands of its customers in the Southeast Asian market. In a market lacking consistency and standardization of product information, the enterpri...

The success of an e-commerce website depends heavily on the quality of the product catalog.  A well-managed product catalog, one with a wide range of products with detailed, well-represented information, attracts more customers and helps the...

The client, one of India’s largest online marketplaces, had introduced a new workflow module that allowed sellers to share product-specific data with the client directly. The client would quality audit this information against set guideli...

A leading online marketplace was facing high product return rates and low conversions on certain high-value products listed by sellers. It had a basic listing service that allowed its sellers to list product information, which included short ...

A leading supplier of Medjoul dates, based in Israel, was struggling to expand its presence in India. Knowing that a majority of shoppers discover brands and make their purchase decisions online, it wanted to increase its online visibility. F...