Opportunities

• The agent needs to create high quality images on Photoshop based on product content written.
• He/she needs to understand the product and/or its features, and accordingly create
• the images that complement the text.

Skill set

• Excellent working knowledge of Photoshop.
• Decent communication skills in English.
• Good retention skills.
• Decent secondary research skills.
• Basic understanding of Ecommerce.

• On-board new clients for e-commerce services in the US. This role is focused on hunting rather than farming.
• Focus on opportunities that can grow into USD 1 Mn + accounts within a 12-month period.
• Identify prospects, run sales campaigns (with/without the assistance of inside sales), initiate conversations and develop relationships.
• Understand our existing service portfolio for e-commerce services and be a part of defining new solutions to take to market.
• Work closely with the operations teams on executing pilots with the end goal of client delight and client acquisition.
• Leverage existing networks and existing knowledge of the US online retail space to bring in new relationships.

Skill Set:

• Relevant experience in selling services to marketplaces and online retailers in the US.
• Demonstrated track record of closing large long-term deals, and of building relationships.
• Ability to work with offshore teams in India.
• Existing relationships with marketplaces and online retailers,that can be leveraged.

Responsibility -

• Perform comprehensive analysis of various categories/products/segments, reviewing the trends and deriving meaningful insights
• Perform trend analysis, statistical analysis and testing of hypothesis
• Carry out data extraction, data cleaning, data restructuring and data transformation activity for building statistical and ML models

Prior Experience –

• 0 to 2 years

Skills needed –

• Strong analytical and quantitative bent of mind Hands-on experience/ proficiency in tools like SQL, R, Python and Excel.
• Knowledge of other DBMS tools, ETL processes and VBA (macros) will be an added plus Experience/ Knowledge of using modelling techniques like regression (linear and logistic), Random Forest, XGB, SVM, K-means clustering, neural-nets and other time-series models Experience in text analytics (tokenization, topic modelling, sentiment analysis, etc) would be an added plus

Responsibility –

• Track and monitor brand specific conversations and mentions on social media
• Understand and address the consumer queries effectively and actively on social media platforms.
• Identify the need to assign/forward the case to client team basis the sensitivity of the case.
• Establish the facts and gather details about the specific case by using the available tools, data and coordinating with different departments.
• Pacify the customers/social audience by giving proper resolution in line with policies and empowerment.
• Actively draft and publish communication for pro-active social care for customers.
• Flag off and report perceived threat on social media to the larger social group and stay prepared with media statement.
• Coordinate with different departments like Legal, PR, Digital, HR etc. when dealing with sensitive cases.
• Tag/Categorize the cases as per the respective departments.
• Share feedback with the respective departments/Airport wherever required.
• Build brand love and drive positive engagement on social media platforms.
• Manages social media volume with consistency and to manage their own quality of responses.
• Develops engaging, creative, innovative content/ideas for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Build various product-wise/service-wise reports based on data extracted from social listening tools on a regular basis.
• Identify key issues and pain points as actionable for client to improve the reputation of the brand.
• Ideate and suggest social media campaigns, activities and PR strategies to deal with crisis situations.
• Keep updated about industry news so as to introduce various new features, tools and developments for improvement of ORM processes.

Prior Experience –

• 0 to 2 years

Skills needed –

• Good written and verbal communication skills
• Social Media & social media search, application knowledge of search engines like Google and Bing, MS Office

Responsibility –

• Advise clients on a wide range of Business Intelligence queries across varied industry segments. Work with clients to gather business requirements from multiple sources i.e. product managers, development teams, and functional group members. Leverage functional and analytical expertise to design a solution to address on-going problems.
• Install, maintain and update business intelligence tools, reports, and dashboards. Manage timely flow of business intelligence information to users. Analyze data with standard statistical methods, interpreting the results, and providing a summary of data analysis
• Be responsible for generating actionable recommendations well-supported by quantitative analysis to help our clients address their ongoing problems
• Present analytic findings & opportunities for improvement to senior management and summarize key findings, and aid in the dissemination of metrics throughout the organization
• Responsible for a variety of reporting and analysis tasks. Extracts, compiles and interprets key operational and statistical data. Will be responsible for the overall approach to reporting and analysis within the Business Analytics team. Experience in BI tools like Tableau, D3, QlikView, Power BI, Micro strategy etc. Experience with Big Data ETL, streaming, setting up multi-tenant data lakes is a plus Understanding of complex data flows, identification of data processing bottlenecks and designing and implementing solutions
• Sales Support & account growth: Work with the sales team to actively focus on opportunities to grow the client along with the senior managers. Support the sales team as required for RFPs and regular sales pitches
• Solve business problems & develop a business solution: Use problem-solving methodologies to propose creative solutions to solve a business problem. Recommend design and develop state-of-the-art data-driven analysis using statistical & advanced analytics methodologies to solve business problems.
• Develop models & recommend insights. Form hypothesis and run experiments to gain empirical insights and validate the hypothesis.
• Identify and eliminate possible obstacles and identify an alternative creative solution.

Prior Experience –

• 2 to 6 years of industry experience in business intelligence and data analytics using BI tools like Tableau, D3, QlikView, Power BI, Google Data Studio, Micro strategy etc
• Hands-on experience in analytical tools like SAS, Hadoop/Hive, Python, Spark, R

Skills needed –

• Project management skills with the ability to distil complex issues into structured frameworks for solving complex business problems
• Strong verbal and written communication skills with client/leadership handling experience
• A minimum of Bachelor’s Degree in Business Administration/ Management/ Economics/ Finance/ Analytics.
• Ability to multi-task and work closely with external clients in various time zones.

Responsibility –

• The primary role would be to independently manage projects and lead a team focused on creating reports and handling custom requirements in the Automotive sector.
• Head of delivery for the automotive sector with end-to-end responsibility of the auto-tech practice
• Managing client accounts and project relationships for custom requirements
• Responsible for end-to-end project planning and execution
• Supporting sales in preparation of proposals and marketing documents
• Creating tech focused insight reports on a monthly basis for the Auto-tech subscription offering

Prior Experience –

• He should have 8 to 10+ years of experience in the automotive sector and overall 8+ years.
• Domain expertise: Experienced in leading business segment and should have managed projects in the automotive sector.

Skills needed –

• He should be familiar with emerging technologies and their impact on the auto-tech sector such as IoT, 5G, AI, etc., along with the core technologies described in the project description section.
• Team management - should be able to lead a team of 2-3 people focusing on the auto-tech sector.
• Operational management: Should have experience in managing client accounts, handling engagements, project planning and execution, and training.
• Pres-Sales: Should be able to support BD and sales activities and ready to collaboratively work with the sales in closing deals.

Job Description –

• Conduct secondary research and have knowledge of databases such as Factiva, CapIQ
• Identifying prospects & potential opportunities, and able to understand growth trends in different industries.
• Executive research and developing organization charts
• Able to do competitive intelligence, SWOT and company profiling
• Able to conduct research independently and provide strategic insights for top management

Prior Experience –

• 1-3 years' experience playing the role of research Analyst / Sales support function

Skills needed –

• Sound knowledge of MS Excel and MS PowerPoint
• Previous experience of using LinkedIn for research and databases is advantageous
• Able to work in a sales environment
• Proactive and team player
• Assertive and confident personality - Passion to look at data, find insights and solve problems

Responsibility –

• A dynamic target driven individual who can generate leads for the sales team to expand business horizons. Strategic thinking to enable liaisons with clients with a thorough understanding of the research domain.
• Responsibility to acquire and on-board new clients Min 2+ years of subscription sales experience

Prior Experience –

• Relevant experience of 2-5 years and proven performance records
• Experience in working in shifts – US Shifts.

Skills needed –

• Understanding of the research domain.
• Proficiency with geography specific communication and accent and cross-cultural nuances.
• Proven experience in nurturing client relationships and retaining business opportunities.
• The zeal to take up target driven challenges in a sales environment.
• Experience in managing a mixed team of fresher and experienced people
• Experience in working for Market Research Business Development.
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Negotiation skills
• Ability to build rapport
• Time management and planning skills