Opportunities

Responsibility –

• Image Scrapping and Editing - based on the daily target.
• Adhering to the guidelines and to the error benchmark provided by the client
• Participate in periodical training conducted by the mentor

Prior Experience –

• 0 to 1 year

Skills needed –

• Good verbal communication skills
• Photoshop

Responsibility –

• Cold Calling and Cold emailing to the assigned Accounts/ Campaigns.
• Follow-up emails and calling to close the deal Managing CRM tool to display the day to day work
• Account farming and development Database Creation

Prior Experience –

• 3 to 6 years of experience in secondary research

Skills needed –

• Well-honed research skills and the ability to uncover unique insights
• Proficient in Excel and PowerPoint
• Excellent written and oral communication skills

Responsibility –

• Ensure client satisfaction by providing high-quality research insights and actionable recommendations through high-level presentations
• Managing the existing client accounts and take part in pre-sales activities such as proposal and collateral developments to acquire new clients
• Build and maintain ongoing relationships with the key stakeholders within the client organization
• Training and development of the team members
• Recruitment of new team members and expansion of the research team
• Customize the existing solutions to innovate new solutions to meet client requirement
• Regular interactions with the primary research/field survey teams to brief the project requirement to the field researchers, monitor the progress of the fieldwork and plan the execution of the projects

Prior Experience –

• More than 7-10 years of experience on handing consumer research studies, client management, and team management

Skills needed –

• Strong understanding of quantitative consumer research approaches
• Knowledge of qualitative research would be an added advantage
• Strong knowledge of different market research methodologies/survey techniques
• Basic understanding of different statistical measurement tools, such as hypothesis testing, correlation and regression, standard deviation, multivariate analysis etc. as well as sampling techniques
• Experience in handling data analysis tools such as advanced excel, SPSS, R etc. as well as questionnaire programming tools
• Have relevant experience of handling projects on brand health assessment, customer satisfaction, consumer segmentation, usage and attitude studies, product and concept testing etc.

Responsibility –

• Working as part of an advisory team, providing research-based insights to Fortune 500 clients
• Leading and executing research projects using secondary research to discover insights that will guide strategic decisions and uncover optimization opportunities for client
• Analyse market and industry trends to provide competitive analysis Leading, managing, motivating and coaching junior members

Prior Experience –

• 3 to 5 years of experience in secondary research

Skills needed –

• Adept at using research databases like Capital IQ, Factiva, One Source
• Excellent business writing skills coupled with experience in reviewing reports and models
• Well-honed research skills and the ability to uncover unique insights
• Proficient in Excel and PowerPoint
• Excellent written and oral communication skills

Responsibility -

• Perform comprehensive analysis of various categories/products/segments, reviewing the trends and deriving meaningful insights
• Perform trend analysis, statistical analysis and testing of hypothesis
• Carry out data extraction, data cleaning, data restructuring and data transformation activity for building statistical and ML models

Prior Experience –

• 0 to 2 years

Skills needed –

• Strong analytical and quantitative bent of mind Hands-on experience/ proficiency in tools like SQL, R, Python and Excel.
• Knowledge of other DBMS tools, ETL processes and VBA (macros) will be an added plus Experience/ Knowledge of using modelling techniques like regression (linear and logistic), Random Forest, XGB, SVM, K-means clustering, neural-nets and other time-series models Experience in text analytics (tokenization, topic modelling, sentiment analysis, etc) would be an added plus

Responsibility –

• Track and monitor brand specific conversations and mentions on social media
• Understand and address the consumer queries effectively and actively on social media platforms.
• Identify the need to assign/forward the case to client team basis the sensitivity of the case.
• Establish the facts and gather details about the specific case by using the available tools, data and coordinating with different departments.
• Pacify the customers/social audience by giving proper resolution in line with policies and empowerment.
• Actively draft and publish communication for pro-active social care for customers.
• Flag off and report perceived threat on social media to the larger social group and stay prepared with media statement.
• Coordinate with different departments like Legal, PR, Digital, HR etc. when dealing with sensitive cases.
• Tag/Categorize the cases as per the respective departments.
• Share feedback with the respective departments/Airport wherever required.
• Build brand love and drive positive engagement on social media platforms.
• Manages social media volume with consistency and to manage their own quality of responses.
• Develops engaging, creative, innovative content/ideas for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Build various product-wise/service-wise reports based on data extracted from social listening tools on a regular basis.
• Identify key issues and pain points as actionable for client to improve the reputation of the brand.
• Ideate and suggest social media campaigns, activities and PR strategies to deal with crisis situations.
• Keep updated about industry news so as to introduce various new features, tools and developments for improvement of ORM processes.

Prior Experience –

• 0 to 2 years

Skills needed –

• Good written and verbal communication skills
• Social Media & social media search, application knowledge of search engines like Google and Bing, MS Office

Responsibility –

• Build flawless, impactful content based on client guidelines and expectations.
• Understand target audience keenly and develop and edit content that aligns to it.
• Elevate the quality of project deliverables through thorough QC, feedback to writers, adherence to guidelines, and language edits.
• Ensure that all deliverables meet international standards of quality and are completed in a timely fashion.
• Manage clients across geographies like the US, UK and India through phone calls, videoconferences, and emails; understand requirements, meet expectations, manage client relationships and run projects.
• Offer recommendations and consulting services to clients, nurture client relationships, and grow accounts. Manage, motivate, and train team.

Prior Experience –

• 7to 10+ years’ experience

Skills needed –

• Excellent writing and editing skills
• Understanding of contemporary content marketing tactics, industry business models, different types of global English (UK v/s US etc.)
• Ability to read and quickly incorporate guidelines/stylistic rules as demanded by the project
• Ability to edit content without deviating from the original meaning and context
• A sharp eye for detail
• Proficiency in Word, Excel, and PowerPoint
• Ability to work under pressure and handle tight deadlines
• Ability to manage teams, vendors, and clients

• 1. Hands-on experience to develop codes, statistical models, dashboards and reports.
• 2. Advanced exposure to usage of statistical techniques for hypothesis testing to validate data and interpretations to draw conclusions for business actions and strategy
• 3. Hands-on experience with deep learning and supervised and unsupervised ML methods, ensemble learning techniques (e.g. boosting, Random Forests)
• 4. Hands on experience in data extraction, data cleaning, data restructuring and data transformation activity. Prepare and perform exploratory analysis and statistical model building activities
• 5. Good exposure to reporting techniques and process using BI tools such as Tableau, Power BI or Google Data Studio
• 6. Exposure to retail / ecommerce / consumer products / technology industries will be an added positive
• 7. Knowledge of data architectures and data modelling. Knowledge of Java, HTML, Java Scripting, and C# will be an added advantage
• 8. Knowledge of BI Tools such as: QlikView, Tableau, BusinessObjects
• 9. Experience of working in an Agile environment
• 10. Exposure to robust infrastructure architectures
• 11. A talent for identifying and pursuing efficiencies through automation
• 12. Led large teams that perform comprehensive analysis of various categories/products/segments, reviewing the trends and deriving meaningful insights using techniques such as -
  • a. Marketing Mix Model (Linear Multivariate Regression Procedure)
  • b. RFM Model with actionable insights
  • c. Market Basket Analysis with transactional data
  • d. Statistical procedures like PROC FREQ, PROC MEANS, and PROC UNIVARIATE, PROC ANOVA
  • e. Problem of Estimation and Testing of Hypothesis, t-Tests , Chi – square Tests and Analysis of Variance
  • f. Correlation and Linear Regression, categorical data analysis and Logistic Regression
  • g. Time Series Analysis building only in ARMA model, ARIMA model

Prior Experience –

• 1. 10+ years of industry experience with Bachelor's and/or Master’s degree in Data Science, Data Mining, Statistics, Machine Learning, Artificial Intelligence, or a related field.
• 2. Proven expertise in working with global clients across pre-sales, solutioning and execution, with the ability to build and nurture client relationships.
• 3. Experience on contemporary methodologies and practices in business analytics

Skills needed –

• Excellent written & spoken English skills
• Excellent communication skills
• Able to manage several assignments at once and meet deadlines under pressure.
• Sound knowledge in MS-Excel
• Ability to work as a team

Responsibility –

• Advise clients on a wide range of Business Intelligence queries across varied industry segments. Work with clients to gather business requirements from multiple sources i.e. product managers, development teams, and functional group members. Leverage functional and analytical expertise to design a solution to address on-going problems.
• Install, maintain and update business intelligence tools, reports, and dashboards. Manage timely flow of business intelligence information to users. Analyze data with standard statistical methods, interpreting the results, and providing a summary of data analysis
• Be responsible for generating actionable recommendations well-supported by quantitative analysis to help our clients address their ongoing problems
• Present analytic findings & opportunities for improvement to senior management and summarize key findings, and aid in the dissemination of metrics throughout the organization
• Responsible for a variety of reporting and analysis tasks. Extracts, compiles and interprets key operational and statistical data. Will be responsible for the overall approach to reporting and analysis within the Business Analytics team. Experience in BI tools like Tableau, D3, QlikView, Power BI, Micro strategy etc. Experience with Big Data ETL, streaming, setting up multi-tenant data lakes is a plus Understanding of complex data flows, identification of data processing bottlenecks and designing and implementing solutions
• Sales Support & account growth: Work with the sales team to actively focus on opportunities to grow the client along with the senior managers. Support the sales team as required for RFPs and regular sales pitches
• Solve business problems & develop a business solution: Use problem-solving methodologies to propose creative solutions to solve a business problem. Recommend design and develop state-of-the-art data-driven analysis using statistical & advanced analytics methodologies to solve business problems.
• Develop models & recommend insights. Form hypothesis and run experiments to gain empirical insights and validate the hypothesis.
• Identify and eliminate possible obstacles and identify an alternative creative solution.

Prior Experience –

• 2 to 6 years of industry experience in business intelligence and data analytics using BI tools like Tableau, D3, QlikView, Power BI, Google Data Studio, Micro strategy etc
• Hands-on experience in analytical tools like SAS, Hadoop/Hive, Python, Spark, R

Skills needed –

• Project management skills with the ability to distil complex issues into structured frameworks for solving complex business problems
• Strong verbal and written communication skills with client/leadership handling experience
• A minimum of Bachelor’s Degree in Business Administration/ Management/ Economics/ Finance/ Analytics.
• Ability to multi-task and work closely with external clients in various time zones.

Responsibility –

• Researcher to lead our social media and digital research efforts.
• Will be responsible for solution development and execution of market intelligence and consumer research requirements across a wide array of sectors, including ICT (information, communication, technology), Healthcare, Insurance, Banking, and FMCG.

Prior Experience –

• At least 5+ years of experience in social media research with leading market intelligence/research firms
• Extensive experience with social media and digital research tools, such as Social Media Tools: Radian6, Brandwatch, CrimsonHexagon, Meltwater, Sprinklr, Sysomos, Talkwalker, Hootsuite Web Analytics and Trend Spotting Tools: Google Analytics, NewsWhip, Trendskite, Buzzsumo

Skills needed –

• Demonstrated ability to support pre-sales efforts and execute projects with minimal supervision. Strong English communications skills, written and verbal.
• Speed, diligence, and an enthusiasm for discovery are a must.

Prior Experience –

• Prior experience in selling custom research (primary and secondary research) and Subscriptions
• Prior experience in selling to US clients is highly desirable.
• We are looking for people who have an existing network or relationships in these target geographies and have at least 5-7 years of hands on experience in sales and relationship management
• Past experience in selling high volume long term deals would be an added advantage

Target Industries -

• Technology services and products, Information services (database providers), Primary Market Research

Skills needed –

• Excellent communication skills,
• Ability to build and nurture relationships and a persistent, positive attitude, business-tobusiness, customer relationship management, client servicing

Responsibility –

• The primary role would be to independently manage projects and lead a team focused on creating reports and handling custom requirements in the Automotive sector.
• Head of delivery for the automotive sector with end-to-end responsibility of the auto-tech practice
• Managing client accounts and project relationships for custom requirements
• Responsible for end-to-end project planning and execution
• Supporting sales in preparation of proposals and marketing documents
• Creating tech focused insight reports on a monthly basis for the Auto-tech subscription offering

Prior Experience –

• He should have 8 to 10+ years of experience in the automotive sector and overall 8+ years.
• Domain expertise: Experienced in leading business segment and should have managed projects in the automotive sector.

Skills needed –

• He should be familiar with emerging technologies and their impact on the auto-tech sector such as IoT, 5G, AI, etc., along with the core technologies described in the project description section.
• Team management - should be able to lead a team of 2-3 people focusing on the auto-tech sector.
• Operational management: Should have experience in managing client accounts, handling engagements, project planning and execution, and training.
• Pres-Sales: Should be able to support BD and sales activities and ready to collaboratively work with the sales in closing deals.

Job Description –

• Build flawless, impactful content based on client guidelines and expectations.
• Understand target audience and develop and edit content that aligns to it.
• Elevate significantly the quality of first drafts through thorough QC, feedback to the writer on structure and narrative, adherence to guidelines, and language edits.
• Liaise with clients in person, as well as through phone calls, video conferences, and emails to deeply understand requirements, manage client relationships, and run projects.
• Ensure that reviewed deliverables meet international standards of quality and are completed in a timely fashion

Prior Experience –

• 5 to 7 years
• At least 4 years of experience as a content writer, with at least 2 years of experience in an account management role
• At least 2 years of experience in content marketing for technology domains
• Preferred experience Courses in content marketing and editing

Skills needed –

• Excellent writing and editing skills
• Understanding of content marketing platforms and formats (social media, display ads, blogs, etc.)
• Understanding of US English and cultural norms
• Understanding of technology and of industry business models .
• Ability to incorporate guidelines/stylistic rules as demanded by the project
• Ability to work under pressure and handle tight deadlines
• Excellent client and people management skills Education

Responsibility:

• Conceptualize and present social media marketing strategies to prospective clients, both domestic and international
• Lead the development, management and optimization of social media campaigns and strategies towards defined goals
• Manage budgets, content marketing and implementation schedules for social media campaigns
• Liaise with clients and internal stakeholders to run results-driven campaigns
• Conduct training programs and mentor team members towards gaining social media marketing expertise
• Tie in social media campaigns to clients’ overall marketing objectives and ensure ROI targets are met
• Monitor, analyse and create reports demonstrating campaign performance, results and ROI

Prior Experience –

• 10+ years of industry experience with Bachelor's and/or Master’s degree in Data Science, Data Mining, Statistics, Machine Learning, Artificial Intelligence, or a related field.
• Proven expertise in working with global clients across pre-sales, solutioning and execution, with the ability to build and nurture client relationships.
• Experience on contemporary methodologies and practices in business analytics

Skills needed –

• At least 7+ years of experience
• Proficiency with Google Analytics, Hootsuite, Facebook/Twitter/Linkedin analytics
• Prior experience in an agency environment preferred
• Knowledge of current social media marketing trends with an ability to apply it to optimize content marketing efforts

Key Activities:

• Participate in requirements analysis collaborate with internal teams to produce software design and architecture Write clean, scalable code.
• Test and deploy applications and systems. Revise, update, refactor and debug code Improve existing software.
• Develop documentation throughout the software development life cycle Performing extensive software testing and stringent quality checks as per the QC guidelines to ensure an error free as well as optimum final product to the user.
• Develop web based workflow applications, portals and dashboard using ASP.net framework /PHP and relational databases.
• Training the end user or client on the final product as well as providing technical support whenever required.

Prior Experience –

• Prior experience as .Net developer or mobile application developer
• Familiarity with the ASP.NET framework, SQL Server and worked with Web Forms.

Skills needed –

• Technology : ASP.net, C#.net
• Relational Database : MSSQL, MYSQL
• HTML 5, CSS, XPath, JSON, XML , Javascript

Job Description –

• Work with SMEs to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help, user manuals, developer guides, release notes, and so on
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Develop technical blogs, case studies, and POVs

Prior Experience –

• 5 to 10+ years of experience in technical writing of software documentation
• Experience in leading software documentation projects preferred

Skills needed –

• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent communication skills
• Strong working knowledge of Microsoft Office
• Familiarity with the SDLC and software development
• Attention to detail
• Ability to work well in teams
• Takes initiative and requires little supervision

Responsibility:

• The person will be responsible for conducting quality Audits of market research processes, support processes.
• The person will also have a hands-on role in helping out in ISO certification and implementation.
• He will also work on process improvement initiatives across the firm.

Prior Experience -

• Knowledge and certification experience of ISO 9001:2015.
• Knowledge of Quality Audits, ISO 9001:2015 internal Auditor certification, ISO 9001:2015 Lead.
• Auditor certification Knowledge of Market research and KPO processes

Target Industries –

• Research & KPO industry

Skills needed –

• Excellent communication skills,
• Relationship management
• Team player

Job Description –

• Managing support staff
• Closely working with external vendors
• Engaging with employees to improve employee satisfaction.
• Ensuring the employees has adequate support to work efficiently.
• Supervising support staff (housekeeping, Pantry and security) and dividing responsibilities to monitoring performance track stocks of office supplies and place orders when necessary schedule service.
• Repairs & maintenance
• AMC vendor management
• Bill processing
• Employee transport
• Guest management
• Travel Management,
• Printing and stationery,
• MIS and Budget, Events
• Local body statutory compliance

Prior Experience –

• 3- 5 years.

Skills needed –

• Experience as an office administrator, office assistant or relevant role.
• Knowledge of MS Office and office management software
• Good communication and interpersonal abilities

Responsibility –

• A dynamic target driven individual who can generate leads for the sales team to expand business horizons. Strategic thinking to enable liaisons with clients with a thorough understanding of the research domain.
• Responsibility to acquire and on-board new clients Min 2+ years of subscription sales experience

Prior Experience –

• Relevant experience of 2-5 years and proven performance records
• Experience in working in shifts – US Shifts.

Skills needed –

• Understanding of the research domain.
• Proficiency with geography specific communication and accent and cross-cultural nuances.
• Proven experience in nurturing client relationships and retaining business opportunities.
• The zeal to take up target driven challenges in a sales environment.
• Experience in managing a mixed team of fresher and experienced people
• Experience in working for Market Research Business Development.
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Negotiation skills
• Ability to build rapport
• Time management and planning skills

Job Description –

• Conduct secondary research and have knowledge of databases such as Factiva, CapIQ
• Identifying prospects & potential opportunities, and able to understand growth trends in different industries.
• Executive research and developing organization charts
• Able to do competitive intelligence, SWOT and company profiling
• Able to conduct research independently and provide strategic insights for top management

Prior Experience –

• 1-3 years' experience playing the role of research Analyst / Sales support function

Skills needed –

• Sound knowledge of MS Excel and MS PowerPoint
• Previous experience of using LinkedIn for research and databases is advantageous
• Able to work in a sales environment
• Proactive and team player
• Assertive and confident personality - Passion to look at data, find insights and solve problems

Responsibility –

• A dynamic target driven individual who can generate leads for the sales team to expand business horizons. Strategic thinking to enable liaisons with clients with a thorough understanding of the research domain.
• Responsibility to acquire and on-board new clients Min 2+ years of subscription sales experience

Prior Experience –

• Relevant experience of 2-5 years and proven performance records
• Experience in working in shifts – US Shifts.

Skills needed –

• Understanding of the research domain.
• Proficiency with geography specific communication and accent and cross-cultural nuances.
• Proven experience in nurturing client relationships and retaining business opportunities.
• The zeal to take up target driven challenges in a sales environment.
• Experience in managing a mixed team of fresher and experienced people
• Experience in working for Market Research Business Development.
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Negotiation skills
• Ability to build rapport
• Time management and planning skills

Responsibility -

• To write features and attributes of product through extensive secondary research
• To adhere the feature guidelines sent from client's end
• Writing short product descriptions wherever necessary.
• To adhere daily target related to production and quality
• To keep error benchmark at minimum as specified by the client
• To participate in periodical trainings as and when conducted by mentors.

Prior Experience –

• 0 to 1 years

Skills needed –

• Good written and verbal communication skill
• Should be tech savvy and affluent with MS Excel

Responsibility –

Research Associate is an entry-level position in our Market Intelligence Banking team. The role will entail researching and pulling out relevant information from various publicly available sources like industry journals, company press releases, annual reports, various government regulatory filings, and various databases like Factiva, Nexis, etc. The primary responsibility of the researcher would be to:

• Collect, summarize, and synthesize business information related to the Private Equity and Venture Capital domain.
• The profiling work will include profiling of funds, writing management profiles, creating and updating portfolios, etc.
• The role also requires tracking and analyzing various PE/VC backed transactions, like Merger, Acquisitions, Leverage Buyouts, Management Buyout, and Early and late stage funding rounds.
• Web-based research and utilizes technology tools to capture hard-to-find data on burgeoning venture capital (VC), private equity (PE), and mergers and acquisitions (M&A) markets.

Prior Experience –

• 0 to 2 years

Skills needed –

• Basic finance knowledge and writing abilities

Responsibility –

• Conducting interviews with the stakeholders via phone and other channels of communication for collection of data
• Execute qualitative (subjective and open ended) and quantitative (specific , objective and multiple choice) data collection work. This will be target based
• Work as part of research team and actively participate in project meetings.
• Assist in other complimentary tasks such as database building for Subject Matter Experts (respondent recruits)
• Others responsibilities assigned from time to time

Prior Experience –

• 1 to 4 years

Skills needed –

• Good written and verbal communication skills
• Listening and comprehension skills
• MS Office

Job Description –

• Will be part of the senior management for the eCommerce business.
• 2. Delivery management
  • a. Responsible for delivery management of all ongoing projects. Will work with multiple team leads and project managers to ensure on budget, on time delivery.
  • b. Manage client expectations and communication
  • c. Manage quality control through effective processes and ensure SLA compliance.
  • d. Ensure compliance with internal systems and quality policies.
• 3. Constantly identify opportunities for enhancing productivity using automation and process improvements.
• 4. Pre sales support
  • a. Execute pilots for new clients
  • b. Develop cost estimates and pitch decks to support the sales team.
• 5. Team development
  • a. Mentor and train team leads and project managers.
  • b. Lead the recruitment and training initiatives.
• 6.Identify and incubate new offerings for eCommerce and evangelize them with existing clients.

Prior Experience –

• 6- 10+ years of experience.
• Any past experience in eCommerce would be preferable.

Skills needed –

• 1. Demonstrated experience of managing large teams (more than 100 people). A strong background in project and process management is essential.
• 2. Demonstrated experience of working with content based processes, which may or may not be in the eCommerce domain.
• 3. This will be an independent, senior role. The person needs to have the ability to come up with solutions rather than list out problems. Needs to be willing to take risks, make mistakes and learn along the way.
• 4. No specific parameters are being defined for age / educational background / years of experience.