Opportunities

• Research and match the relevant information from available e-commerce websites, Google etc.
• Ensuring quality content as per desired timelines
• Good secondary research skills
• Fair understanding of E-commerce and online shopping sites

Skill Set:

• Experience: 0-1 year
• Ability to work under pressure with limited supervision, and produce timely deliverables
• Good time management skills
• Basic skills in Microsoft Office
• Good Typing speed/Keyboard knowledge
• Good Written communication skill in English

• Review and verify Insurance certificates and make sure they meet the minimum requirements set by the client
• Upload insurance certificates and data entry
• Email our client on a daily basis dealing with rejection inquiries
• Complete document verifications within 24-48 hours, 0 to 1 year
• Secondary Research
• Time Management
• Client Management
• Above Average knowledge of operating a computer and working on an online portal
• Good command over written and spoken English (US)
• Good command on MS-Word and MS-Excel
• Knowledge of MS-PowerPoint would be an add-on

• Should have good experience in developing proposals and response to RFPs/ RFQs and building winning proposals
• Client servicing: Good direct client communication experience is a must. Serving as key point of contact for client(s); providing regular updates and follow-ups to the clients during and after the project deliverable has been shared to ensure client satisfaction
• Should have a strong experience in leading multiple projects and presenting final output to the clients o Managing project teams including both internal and external resources in the design, development and delivery stage
• Sound experience in identifying data trends, data analysis and interpreting results o Should have a strong experience of primary research methodologies
• Ability to develop and deliver high-quality outputs
• Handle client queries and successfully close the projects
• Developing and/or elevating new business opportunities through the identification of follow-on work and new leads

Competencies required for the Job

• Ideal candidate to have 5+ yrs of MR (preferably PR) experience, at a similar level in an industry agnostic environment.
• Good communication skills, time management, multi-tasking, pre-sales experience
• Excellent analytical skills
• Comfortable with rotational shifts (US/Europe shift timings)

Must Have

• Real time tracking
• Responding to Customers Queries and Complaints.
• Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content fast thinking.
• Individual who can create content on a variety of complaints, queries or request.
• Understand the customer and draft a response accordingly.
• Maintaining Daily Reports. Taking care of all deliveries of the client as per SLA.

• Skill Set - Excellent written and verbal communication skills in English. Strong grammatical knowledge and keen attention to detail. Strong research skills. The ability to collect and analyze data volumes to derive the right insights. Team worker, good time management, proficient with MS Office and good knowledge about Social Media Platforms

Below mentioned are some key skills required:

• Attention to detail and high on accuracy
• Excellent communication and writing skills in English and Hindi
• Understanding of different social media platforms and their individual workings
• Ability to identify critical social posts for brands as well as patterns emerging from social media conversations
• Ability to avert crisis with fast and creative thinking
• Excellent MS Office skills and exposure to work on Google docs or G-suite
• Focused on client deliveries
• Enthusiastic, displaying energy, drive and stamina
• Ability to thrive in a fast-paced environment
• Pro-activeness in all aspects of ideation and communication.

• Build the vision and strategy for Data Analytics business, in partnership with the sales team and the operations team.
• Lead the development of sales collaterals and service offerings
• Actively work with the sales team to support the conversion of the sales pipeline. This would include design of the proposed solution, pricing and methodology.
• Lead the delivery of the project for the first few projects, while the team is being built out
• Will need to get involved hands on in day-to-day project delivery
• Identify key roles within the team. Hire, train and mentor team members
• Interact with clients directly and manage key client relationships

• Leadership skills to build a practice, manage a team, drive business expansion and profitability
• 7 - 10 years of hands-on industry experience in designing and delivering analytics solutions to global clients, preferably within the eCommerce / online retail domain. Prior experience in this domain will be a definite advantage.
• Prior exposure to pre-sales
• Demonstrated experience in hiring, training and mentoring a team
• Hands on knowledge of various tools and models for data collection, cleansing, analysis and presentation
• Deep understanding of the relevant statistical models, ability to choose the right tools and platforms for execution and the ability to guide a team of programmers and data scientists to achieve the end objective. Should have had prior exposure to coding as well as modelling and should have the ability to execute the project hands on, if needed
• Exposure to web crawling (eCommerce marketplaces and otherwise), text analytics and natural language processing.
• An understanding of consumer research will be an added advantage but is not essential
• Ability to work in an unstructured environment

• Hire, train and mentor team members ranging in experience from 0 years to 3 years. The current team is expected to double within the next 12 months and the ideal candidate would have had prior experience in managing growth of this scale
• Conceptualize and develop new offerings within syndicated research
• Work with the marketing team to support the execution of a comprehensive marketing plan and ensure that the research products are in line with market expectations
• Work with marketing and custom research teams to identify relevant topics that can help drive sales
• Take complete ownership for quality checks and for ensuring that all reports are accurate and have gone through necessary reviews
• Thought leadership on various sectors and practices

• Leadership skills – build the practice, manage a large team of 30 researchers and continue to keep the practice relevant by constant checks with market practices and sectorial updates
• Minimum of 10 years of hands-on industry experience in secondary and primary research across sectors, with at least 3 years of overall experience in the creation of syndicated research
• Past experience in identifying, training and mentoring a team
• Strong understanding of research methodologies in both desk research and primary research
• Ability to conceptualize, Innovate and ideate
• Good at stakeholder relationship management. To be able to manage diverse teams within the organisation

• Delivery management
  • Responsible for delivery management of all ongoing projects. Will work with multiple team leads and project managers to ensure on budget, on time delivery.
  • Manage client expectations and communication
  • Manage quality control through effective processes and ensure SLA compliance.
  • Ensure compliance with internal systems and quality policies.
• Constantly identify opportunities for enhancing productivity using automation and process improvements.
• Pre sales support
  • Execute pilots for new clients
  • Develop cost estimates and pitch decks to support the sales team.
• Team development
  • Mentor and train team leads and project managers.
  • Lead the recruitment and training initiatives.
• Identify and incubate new offerings for eCommerce and evangelize them with existing clients.

Requirments

• Demonstrated experience of managing large teams (more than 100 people). A strong background in project and process management is essential.
• Demonstrated experience of working with content based processes, which may or may not be in the eCommerce domain.
• Any past experience in eCommerce would be preferable.
• This will be an independent, senior role. The person needs to have the ability to come up with solutions rather than list out problems. Needs to be willing to take risks, make mistakes and learn along the way.
• No specific parameters are being defined for age / educational background / years of experience.

• Have 0-2 years of experience.
• Smart confident individuals with excellent written and verbal English skills.
• Willing to work in the night shift since the target geography is the US.
• Have an interest in building a career in sales. High performers in this role will graduate to our sales team.

• 0 to 5 years of experience in Primary Research
• Excellent English communication skills
• Use state-of-the-art Conversational Research techniques to plan and execute primary research projects to meet the specific client objectives
• Navigate through gatekeepers and successfully reach out to the target respondents to carry out the research
• Ability to meet/exceed the daily SPD (Survey Per Day) targets set by the project managers
• Keep proper disposition on the calling lists
• Mindful of the compliance requirements and cultural nuances, while conducting research in various geographies
• Share daily updates on the project progress with the project manager and other internal stakeholders
• Proficient in conducting quantitative/qualitative/in-depth interviews with target respondents ranging from Senior Decision Makers to C-Level

• Serve as an English-language expert to work on challenging research assignments
• Review and add value to content through rephrasing, rewriting, and ensuring stylistic compliance
• Ensure grammatical accuracy and consistency as well as logical structure
• Make sure that the deliverables are of high quality and deadlines are met
• Interact with analysts to ensure value addition to the deliverables
• Rewrite to make content easier to understand
• Offer comments to improve content
• Raising concerns with the report author

• Conduct secondary research based on the tactical and strategic information needs of the client
• Collating, analysing and abstracting data based on specific client requirements
• Preparing client deliverables in Word/Excel/PPT
• Will be in charge of
  • Daily service operations
  • Delivery
  • Quality control
  • Fulfilling Quality Management (QMS) requirements
• Interact regularly with Clients and team members
• Opportunities to get involved in other activities, such as streamlining processes, knowledge management, etc.

• As we embark on the next stage of our growth, we are looking to aggressively expand our sales team.
• Our key target geographies are USA and Europe and we are looking to bring on board high performing sales Director / Manager with prior exprience of selling in the US or Europe.

• Netscribes is a leading provider of research, market intelligence and content management services. The firm was set up in 2000 and has since grown to more than 600 people across multiple locations in India. We service global corporations across the US, Europe and Asia Pacific.
• Our core business is to provide market intelligence and related services. We collate information from a wide range of primary and secondary sources, as well as social media, and develop insights for our clients. Our offerings include business research, primary research, social research and data services.
• Our focus sectors are technology, financial services, insurance, healthcare, consumer products, professional services and global information providers.
• Netscribes has been funded by a series of private equity investors over the years. As we embark on the next stage of our growth, we are looking to expand our sales team in the US.
• Please send your profile to [email protected] with a cover letter that can help us understand your interest in applying for this role.
• We are looking for sales leaders with at least 5 years of prior experience in initiating and nurturing relationships with Fortune 1000 companies in the US.  The role is a combination of 'hunting' and 'farming' and we are looking for leaders who have successfully done that in the past.

• Ensure client satisfaction by providing high-quality research insights and actionable recommendations through high-level presentations.
• Managing the existing client accounts and also take part in pre-sales activities such as proposal and collateral developments to acquire new clients
• Build and maintain ongoing relationships with the key stakeholders within the client organization
• Training and development of the team members
• Recruitment of new team members and expansion of the research team
• Customize the existing solutions to innovate new solutions to meet client requirement
• Regular interactions with the primary research/field survey teams to brief the project requirement to the field researchers, monitor the progress of the fieldwork and plan the execution of the projects

• Strong understanding of quantitative consumer research approaches
• Knowledge of qualitative research would be an added advantage
• Strong knowledge of different market research methodologies/survey techniques
• Basic understanding of different statistical measurement tools, such as hypothesis testing, correlation and regression, standard deviation, multivariate analysis etc. as well as sampling techniques
• Past experience in handling data analysis tools such as advanced excel, SPSS, R etc. as well as questionnaire programming tools
• Have relevant experience of handling projects on brand health assessment, customer satisfaction, consumer segmentation, usage and attitude studies, product and concept testing etc.

• Manage ORM and Social Media Marketing for the clients
• Understand, plan and execute strategy in sync with the client's requirements, objectives and guidelines
• Create and execute monthly digital calendar to drive revenue and brand awareness - Utilize Analytics to analyze and monitor the effectiveness of various aspects of the campaign such as community, traffic, conversations and engagements, leads and conversions
• Develop innovative social media solutions to meet client's expectations and marketing goals for various social media platforms like Facebook, Twitter, Instagram, Youtube, Pinterest, Snapchat, etc
• Monitor digital & new media industry trends to identify potential business avenues/trends and improve current offerings that lead to better value for users
• Creating innovative buzz around the client brands, their product promotions, launches, campaigns and brand-sponsored events - Broker associations and collaborations with relevant digital media brands for promotions
• Plan and execute media spends on platforms like facebook, twitter, google, youtube and instagram - Provide necessary training to the team members on required tools for ORM and social media processes
• Client co-ordination and servicing, regular calls and meetings with the client for reviews and updates.

• 2-3 years' experience in Social Media Marketing and ORM - Excellent communication & writing skills in English and Hindi
• Knowledge of & presence on social media platforms like Facebook, Twitter, LinkedIn, Instagram amongst others - Enthusiastic, displaying energy, drive and stamina
• Ability to thrive in a competitive environment with fast and creative thinking
• Pro-activeness in all aspects of ideation and communication - Experienced in working with clients

• Provide high quality, real-time assistance in support of client projects Responsible for designing and formatting of deliverables such as PowerPoint presentation, poster, infographic, brochure, newsletter, e-mailer, excel dashboard, charts/graphs, template creation and Word document
• Ability to create PowerPoint presentations with graphic elements, table, charts, etc., Able to create templates in PowerPoint. Create various content types Infographics, Animations, Graphics and videos Illustrations based on product requirements and design specifications.
• Regular formatting of the deliverables assigned by the project manager. Consistency check, follow the companys branding guidelines and ensure the deliverables are client ready.
• Responsible for Quality check of all client deliverable as per brand and formatting guidelines. Quality and brand consistency are key elements along with timely delivery.
• Meticulously proof deliverables and ensure consistency in layout & design and strictly adhering to process and brand guidelines Liaise with stakeholders and team members to deliver work that is timely and accurate Adhere to graphics best demonstrated practices.
• Provide technical support for trouble-shooting graphical issues
• Key Skills Required: ? Familiarize and understand the aim of conducting research and the role and importance of data visualization team in the market research cycle.
• Proficient in applying visual design and communication techniques to various data insights ? Have excellent facility with typographic communication .
• Proficient in Designing and producing graphic assets for management use.
• Ability to create Visual and UI design, graphic assets based on product requirement and market trends .
• Ability to create illustrations, icons, and maintain consistency in terms of style of the illustrations and colour usage .
• Experience in creating infographics (with icon creation, flowcharts, diagrams) and visualizing data ? Ability to create vector illustrations.
• Ability to interpret complex information to produce engaging visualizations.
• Ability to multi-task under pressure whilst maintaining a calm, professional, customer focused attitude .
• Ability to follow comprehensive brand guidelines.
• Flexible approach to working hours.
• Demonstrable layout skills and color appreciation.
• Excellent English communications skills verbal, written.
• Understanding of digital and press print production practices .