PMR – Project management – Team Lead

Department: Research and Information
Function: Research
Designation: Assistant manager
Location: Pune
Education Qualification: MBA preferred but not mandatory

Essential Job Functions:

Client delivery and project management (70-75%)

  • Responsible for end-to-end project management and client delivery
  • Ensure client satisfaction by providing high-quality client deliverables within committed timelines.
  • Manage multiple client engagements at any given time and work hands-on on client projects.
  • Collaborate with other teams as and when required (for client projects that have a desk research, analytics, content, etc. component in addition to primary research)

Client communication and presales (10-15%) o Lead client communication independently throughout project lifecycle.

  • Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.
  • Work closely with the sales team to develop relevant solutions and pitches for prospects.
  • Develop proposals for new engagements, lead proposal discussions with clients (when required), help close deals.

Quality, team, and vendor management (10-15%)

  • Work towards up-skilling the internal team through organizing trainings, feedback on processes and working closely with the QA team to implement process improvement.
  • Driving productivity of the team (both internal and vendor) to overachieve targets and timelines.
  • Work closely with the vendor network and expanding the same to add “Quality” partners to execute niche projects. People management (recruitment, training, mentoring)


This is a middle management role, and we are looking for individuals who are motivated to build and expand capabilities and business in the Primary Research (consumer research / market research) domain – and are willing to take ownership of client relationships and project delivery. Core responsibility will be to work hands-on and execute client projects. Over time, this role can lead to a leadership position, based on performance.

  • Strong project management and team management skills. Hands-on ability to execute projects
  • Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable)
  • Strong understanding of quantitative and qualitative research approaches
  • Strong knowledge of different market research methodologies/survey techniques
  • Basic understanding of different statistical measurement tools, such as hypothesis testing, correlation and regression, standard deviation, multivariate analysis etc. as well assampling techniques.
  • Experience in handling data analysis tools such as advanced excel, SPSS, R etc. as well as questionnaire programming tools
  • Experience of handling projects which are both sample only as well as end-to-end
  • 8–12 years of relevant experience


8–12 years of relevant experience

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