Case Study: Global Insurance Provider Develops a Winning Marketing Strategy by Measuring Its Brand Health

NEW YORK–(BUSINESS WIRE)– The health of a brand is determined by its position in the market. Measured by how it ranks in terms of top-of-mind awareness, perceived value, and favorability, among others; it helps marketers steer the brand in the right direction before it’s too late. But when it

This was the challenge facing one of the world’s leading insurance companies that offers medical and dental insurance products and services in various countries. It wanted to gain a holistic view of its brand health in 12 countries within the global expatriate health insurance market. This included customers who had taken health insurance that was either provided by their employers, self- purchased from international private medical insurance (IPMI) providers, or government organizations in the target geographies.

To meet the unique requirements of the insurance major, Netscribes utilized a hybrid methodology to measure the company’s brand health. The approach involved a customer and competitive analysis based on a combination of telephonic (CATI) and online (CAWI) interviews.

Read this case study to find out how the client was able to develop a marketing strategy to accurately target the right audience based on the insights from Netscribes’ brand health study.

To learn more about Netscribes marketing research services in the Insurance industry, visit:


About Netscribes

Netscribes is a global market intelligence and content services provider that helps corporations achieve strategic objectives through a wide range of offerings. Our solutions rely on a unique combination of qualitative and quantitative primary research, secondary/desk research, social media analytics, and IP research. For more than 15 years, we have helped our clients across a range of industries, including technology, financial services, healthcare, retail, and CPG. Fortune 500 companies, as well as small- to mid-size firms, have benefited from our partnership with relevant market and competitive insights to drive higher growth, faster customer acquisition, and a sustainable edge in their business.

Netscribes is backed by Helix investments, a US-based private equity fund.

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