Consumer Research, CPG & Retail, Research and Information Services

A comprehensive Brand Performance Assessment for a global fitness equipment major

A comprehensive Brand Performance Assessment for a global fitness equipment major

Identifying what makes your brand unique is the first step in strategically gaining a positioning edge over your rivals. Our client, a leading home fitness equipment provider, with a global presence, wanted to conduct a brand performance assessment to analyze the awareness levels and product usage patterns of home fitness brands and products in the UK.

Realizing they would need to get a deep-dive into consumer purchase triggers and feature preferences, the firm partnered with Netscribes to gather insight into consumer choices, its overall brand health, and its competitive market position.

About the client

The client is a German-based fitness equipment manufacturer that caters to the global fitness and wellness market with product lines spanning riding toys, leisure gear, patio furniture, and exercise equipment like exercise bikes, cross-trainers, treadmills, and rowers.
Their mission is to develop a range of innovative, high-tech, high-quality machines that serve as solutions for beginners to experienced health and fitness enthusiasts seeking to improve weight loss, cardio health, and tone muscle.

Objective

The client wanted to understand and benchmark brand awareness and usage patterns of home fitness products in the UK. To gain a comprehensive understanding of its overall brand health, the company partnered with Netscribes for a study that provided insights into its brand position when measured with its competition. This involved benchmarking on parameters such as customer awareness, usage patterns, brand considerations, purchase intent, and recommendations.

Netscribes solution

Our team of consumer research experts approached this study with a gamut of quantitative research tools and brand benchmarking methodologies. We undertook an online quantitative survey research across 1000 respondents in the UK that involved –

  • Global gaming market by the numbers
  • Gaming industry outlook
  • Game publisher/developer monetization
  • Trends in blockchain gaming/NFT
  • Diversity and inclusion in the gaming industry

Respondent criteria

Our team of consumer research experts approached this study with a gamut of quantitative research tools and brand benchmarking methodologies. We undertook an online quantitative survey research across 1000 respondents in the UK.

  • Current home gym equipment users, fitness enthusiasts, trainers, and athletes
  • Fitness-conscious respondents using home gym equipment for fitness, weight loss, health, muscles, body shaping, and training for real-life challenges
  • Respondents in the age group of 25–65 years
  • Representative quotas on age and gender

The survey involved four main research aspects:
1. Type of home fitness equipment owned
The respondents answered based the type of home fitness equipment they owned and their number

2. Key benefits with reasons for using fitness equipment
The respondents answered by selecting the main reasons behind their choice of home fitness equipment they owned and used

3. Brand health
The respondents answered based on the brands they recalled when it came to premium home fitness equipment choices

4. Factors considered while making a purchase
The respondents rated each of the attributes on a 5-point rating scale with 5 being ‘Extremely Important and 1 being ‘Not at all important’

The study helped identify:

  • Features and purchase triggers that influence consumer decisions
  • The most avid users of home gym equipment
  • Health objectives customers sought to fulfill using a specific home gym equipment

Results delivered

A comprehensive report detailing the results of the survey and key insights derived from the data was provided by Netscribes. This equipped our client to –

  • Identify ways to use their established brand image in garden furnishing and home décor to improve awareness about their home fitness equipment category
  • Uncover unfulfilled consumer demand for home fitness equipment that possessed a compact design, was user friendly, and affordable
  • Determine their brand’s usage ratio compared to the top two market leaders in the home fitness category

Benefits

Our findings helped the client assess awareness and usage patterns of its product line and drive marketing activities based on sound brand research. This in turn helped them expand their customer base and enable data-driven decision-making.

Download this case study to understand how a brand performance assessment study helped the firm not only gain strategic positioning insights to fuel its growth strategies but also provide tangible recommendations to improve its marketing activities.
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