Global IoT Managed Service Providers:
Competitive Intelligence Report

May 2019 | 58 pages

Competitive analysis of 11 global IoT MSPs, what they offer, focus areas, recent strategic partnerships, and more

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What’s included

An introduction to the global IoT managed services market

Competitive benchmarking of 11 full-service IoT managed service providers (MSPs), including Aeris Communications, Arkessa, ARM, Eseye, Kore Wireless, Nokia, Sierra Wireless, Tata Communications, Thingstream, Vodafone, Wireless Logic

Recent partnerships for expanding the capabilities of their service portfolios

An overview of other business models in the IoT connectivity ecosystem and key players in each

Real-world case studies of three companies that leveraged full-service MSPs to take their IoT implementations to market

The opportunities for IoT managed service providers in Africa

Threats and opportunities that IoT MSPs need to be prepared for


The rising proliferation of connected devices has unleashed a new breed managed service providers (MSPs) that handle the end-to-end deployment of IoT solutions. Full-service IoT MSPs act as a one-stop-shop to meet the technology integration, connectivity, regulatory, and infrastructural needs of large-scale IoT implementations. Typical features of global IoT MSPs include pre-integrated IoT infrastructure, sales enablement plans, regulatory approvals, flexible pricing models, global core as a service, among others. The key factor differentiating global IoT managed service providers from other IoT platforms is their ability to provide a complete portfolio of networks and technologies for global coverage via a SPOC approach. This report provides a detailed comparison of 11 global IoT MSPs and a look into other business models that exist in the IoT connectivity management market.

Challenges in deploying large scale IoT projects

IoT deployment is a multi-stage process where each stage of implementation requires integration of several dimensions that are not simple to comprehend. Enterprises are hitting roadblocks due to delayed deployments, testing failures, low operational efficiency, complexity, high costs, among others. The success of any business depends on the level of integration achieved with respect to the deployment parameters listed here. Enterprises with foresight for an optimum consolidation of innovative solutions, business goals and customer experience will find themselves driving new revenue streams and unlock profitability.
IOT The Complexities Involved at Different Stages

To deploy IoT across territories, enterprises need to negotiate different contracts in each territory. In the past, enterprises were dependent on local MNOs for regional and international connectivity. Such an ecosystem gets increasingly fragmented as deployments expand, making management of multiple contracts a challenge. This leads concerns such as uneven coverage across borders, integration problems with the cloud, among others.

Additionally, cellular-based IoT deployments need to go through a certification stage – both for the network and the devices on it. The certification of devices is often very complex. It is vital to ensure that the devices are approved and get the necessary regulatory and carrier sign-offs for making the deployment live.

Finally there are challenges associated with the cost of operation. IoT-deployment processes, if not optimized, can turn out to be extortionate.

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Introduction to Global IoT Managed Services

  • The Significance of IoT Deployments
  • IoT Deployment Concerns
  • The Complexities Involved at Different Stages
  • Road Towards Developing a Global IoT Solution
  • Simplifying Complexities with Global IoT Managed Services
  • Global IoT Managed Services:
  • Full-Service Model
  • Advantages Driving Adoption
  • Overview of the Ecosystem

Competitive Analysis

  • Companies Providing Global IoT Managed Services
  • Other Business Models
  • IoT Management Platform Providers
  • Proprietary MNO Connectivity Management Platforms
  • SIM Management Solution Vendors
  • Support for Satellite Connectivity and 5G

Case Studies

  • Case Study 1: Implementation for Connected Exoskeletons
  • Case Study 2: Factory in a Box
  • Case Study 3: Macadamia Nut Farm
  • Case Study 4: Opportunities in IoT Managed Services in the African Market
  • Support for Satellite Connectivity and 5G

Key Insights on Global IoT Managed Services

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Onam Prasad

Onam holds a Master’s degree from the University of Illinois at Chicago with specialization in telecommunications. At the University of Illinois, her course of study covered subjects including wireless communications, RF systems, semiconductors, networking, digital communication, etc. She was also a member of the Society of Women Engineers and attended many conferences and sessions related to initiatives by women technologists and awareness of technology across diversity. Onam has research expertise in topics related to IoT, 5G, connectivity solutions, autonomous systems, RF devices, semiconductor fabrication, telecommunication equipment, ICs and Chipsets, etc. She works on custom research projects and provides technology consulting and advisory to clients on a range of aspects including creation of strategic partnerships, development and adoption of innovative or disruptive technologies, R&D and product roadmap creation, etc. by leveraging robust research approaches and methodologies that combine competitive intelligence, patent landscape, M&A, trend analysis and other important parameters. The combination of her education, expertise and professional experiences makes her one of Netscribes’ lead analysts in the electronics, telecom and semiconductors domains.

Faizal Shaikh

Faizal has been associated with Netscribes’ Innovation Research team since the last 3 years. He has worked on emerging technology domains including IoT connectivity solutions and management, sensing/antenna technologies for autonomous vehicles and connected cars, 5G technology trends, hardware security solutions, RF front-end for portable devices, advanced semiconductor chipsets, futuristic display technologies, etc.

His areas of interest include semiconductor fabrication and processing, networking and 5G related studies, telecommunications, display technologies, user interfaces, sensors and robotics among others. He has been actively involved in technology assessment/consulting, competitor analysis and benchmarking, and technology roadmap studies that require a complete understanding of the ecosystem.

Faizal graduated with a Bachelor’s degree in Engineering with specialization in Electronics and Telecommunications from Mumbai University.

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