Social media has created a new stream of consumer data that offers unique opportunities for organizations to create lasting brand value. Our social media intelligence services help companies seize these opportunities through the integrated use of social listening, analytics, and market research.
Our goal is to offer rich, granular data and insights to help companies think smart and act fast. By actively sensing and responding to customer conversations across websites, blogs, forums and social networks, we equip organizations to achieve results that go beyond marketing and PR to focus on product, partnerships, and overall operations.
Our social media intelligence solution combines the advantages of the latest social media analytical tools, always-on monitoring, market research, along with the acumen of marketing experts into one solution, helping organizations meet the growing need for on-time, actionable, and holistic insights.
Get a clear picture of how your brand is viewed and talked about and find ways to strengthen your brand’s presence based on a continuous assessment of online brand conversations.
Identify issues that can potentially harm your online reputation and manage them in a way that promotes a positive brand sentiment.
Know whom to collaborate with to wield influence over target audiences and achieve better marketing results.
Gain an up-to-the-minute view of the latest trends, customer behavior, and competition with our data analytics expertise. Our ability to integrate top-line social data points with traditional market research help brands to analyze, benchmark, and enhance their social media efforts.
Find out how your campaigns are performing and identify areas for improvement based on key metrics such as awareness, engagement, consumer sentiment, website traffic, and more.
Tune into consumer voices to identify what they want, expect, and care about, and gain a better understanding of which consumer segments to target to improve marketing effectiveness.
Social media listening and analytics tools tend to be expensive and require a lot of reconfiguration and hands-on training. We take care of these aspects so you can focus on creating strategies that deliver concrete results. Through the use of advanced technology platforms and an experienced team of data analysts and marketing experts, we glean the most accurate insights and provide recommendations to simplify your decision-making.