merchant onboarding

We understand that the success of any digital marketplace relies on the success of its merchant partners. That’s why Netscribes stands with you in your mission to support merchants in building their online presence. Our solution manages all operations related to merchant onboarding and performance management, end-to-end, to increase their success on your e-commerce platform.

Our team assists B2B and B2C marketplaces in onboarding quality merchants by highlighting their value propositions and retaining them by providing continuous support. As your partner, Netscribes acquires, educates, and helps merchants overcome their specific challenges to foster mutually-beneficial relationships.

Our merchant support services

Merchant
onboarding

Merchant account
management

Merchant health
management

How our merchant onboarding solution works

ideal merchant

Understand the ideal merchant persona and search criteria

merchant database

Identify matching merchants in our existing merchant database and find new ones, if necessary

values of the partnership

Encourage merchants to work with the e-commerce platform by communicating the benefits and value of the partnership

digital and offline method

Ensure a smooth onboarding experience and verify their documents using both digital and offline methods

product catalogs

Train merchants on the platform, including aspects such as commercials, logistics, and product catalogs

escalation management

Provide ongoing support with a dedicated account manager, ensuring timely resolution of challenges and effective performance and escalation management

Client Benefits

Quickly expand your seller universe and product portfolio

Bring onboard a carefully curated list of sellers and merchants across geographies

Accelerate go-to-market strategies through rapid merchant onboarding

Ensure that sellers fully adhere to your platform’s policies and best practices

Build long-term merchant relationships through prompt and continued support

The Netscribes advantage

merging sellers

Managing 20,000 + sellers globally

leading digital

Trusted by leading digital marketplaces

trained resources

Friction-free setup with an established onboarding process and trained resources

strong hiring

Fast ramp-ups with strong hiring capabilities

Empower merchant partners to succeed online


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