As physical stores reopen, brick and mortars will move towards a digital-driven experience, aligned with the new normal of social distancing. For customers, this means reduced waiting time, an immersive billing experience, and real-time information on deals and discounts. For retailers, this transition assures live shopper journey data, real-time inventory tracking, targeted marketing, and opportunities for integrating online-offline channels to provide one holistic platform.
The modern-day retailer will need to look at cashierless retail differently from their predecessors and leverage contactless payment, machine vision, artificial intelligence (AI), sensors, deep learning, intelligent assistants, and big data to build the modern customer experience.
Download our latest report to know about these technologies and how they are transforming the cashierless retail ecosystem.