For companies with a lot of SKUs, it can be extremely difficult to maintain an accurate product database. We take the pain out of keeping your product content accurate, relevant, and complete with our e-commerce content audit services.
With an intelligent automation system and a team of over 100 experienced content analysts, we at Netsribes identify and fix content issues such as missing information, grammatical errors, and non-compliance with your website’s standards. Leading B2C and B2B e-commerce platforms use our product content audit and benchmarking services to optimize their user experience and boost conversions.
We audit product information both on live and pre-live SKUs, following predefined guidelines. The components of the information we review include:
This includes:
We provide a host of options for monitoring customer reviews to ensure that your brand stays relevant. Whether you need to deal with negative feedback, remove inappropriate content, or engage more customers – we’ve got you covered.
We manage the Q&A section of a product page to address all product-related queries accurately and filter unwanted responses to allow customers to receive accurate product information.
Gain an in-depth review of your product detail pages to expose any inaccuracies and to identify strategic performance opportunities.
Our automated content audit platform conducts key aspects of copy editing, reducing quality assurance effort. By inspecting the content carefully, it performs specific checks to detect anomalies and ensure adherence to specific template standardizations.
Leverage flexible-rule based systems to retain, modify, or remove content
From broad category-level exceptions to SKU-specific exclusions, get ample customization flexibility to maintain product data consistency
Identify and replace content with the help of seasoned content experts to improve SEO ranking
QC teams can relay feedback at any stage, reducing time in reaching the final desired output
The platform is hosted on the cloud, enabling access from anywhere, with consistent speed and performance
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