It’s another make-or-break time for retail. Last year’s holiday season was a rollercoaster, as most brands and retailers were busy trying to navigate changing product demands, supply chain disruptions, and shipping delays among other surp...

This holiday season is bound to be unique. Unique because it will be reminiscent of pre-pandemic routines, given that most economies have opened. Yet, it will be significantly rooted in the shopping patterns instilled by the new normal. A rec...

“Your order will be ready in 5 minutes.” Just as you begin to grow impatient, your phone buzzes with this notification. Today, gourmet restaurant meals are just a few clicks away. Whether you are dining in, ordering a takeaway, or opting ...

A rise in consumer expectations has heightened the pressure on e-commerce players to provide better digital experiences. As a result, e-commerce businesses need to continually upgrade their technology to deliver true omnichannel experiences a...

With the holidays around the corner, there’s a lot of buzz around whether shoppers would step out this year as the number of those vaccinated surges. Recent studies reveal that a sizable part of shoppers, 57% to be precise, expect to make m...

Customers expect better digital experiences today than they did in the past. A 0.1 second improvement in mobile site speed brought in an 8.4% increase in conversion rate for retail sites. Aspects like high-speed, consistent omnichannel experi...

It has been anything but easy to keep operations running across sectors during the COVID-19 pandemic. Inconsistencies in demand and supply posed a daunting challenge for retailers, buyers, and suppliers in the CPG and FMCG sectors. In additio...

The proliferation of voice assistants and other NLP technologies has paved the way for conversational commerce. Voice shopping is estimated to reach USD 40 billion in the US by 2022. While the pandemic is restricting mobility, it has only spu...

Both buyers and sellers are responsible for any online marketplace platform’s growth. Listing on marketplaces increases the discoverability of third-party products, and a large proportion of online sellers sell on these platforms. But e...

E-commerce is showing no signs of slowing down. This pandemic-driven boost has fueled some rapidly evolving customer behaviors and purchase patterns. Therefore it has become imperative for brands and retailers to reconsider their existing e-c...

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