In the past, health and safety technology applications within retail focused primarily on store employees. A major reason for this was to reduce the high rate of accidents and injuries related to retailing, though low in risk.  However, post...

Have you ever come across an ad or a product recommendation that’s entirely irrelevant to you? It could be as unintelligent as the instances depicted below. Studies suggest that almost 75% of your potential customers will be frustrated with...

Is your favorite cookie suddenly looking a lot smaller than usual? Is that bag of potato chips offering way more air than usual? All thanks to the ‘shrinkflation’ wave that’s gripping consumers globally. What is shrinkflation? The term ...

How happy are customers with your products and services? This simple question can unlock a world of insights to improve your business. It is no secret that customer satisfaction is directly proportional to business performance. High customer ...

The success of new medical devices relies on their ability to provide superior patient outcomes and financial benefits. However, there are many uncertainties and risks associated with introducing new products or product features to the market...

Product research is the secret to building products that customers love.  Backed by insights gathered from qualitative and quantitative research, it allows companies to build products that meet customer needs, have a good market fit, and...

Drones that ship lightweight deliveries. Virtual fitting rooms. Shoppable videos. Voice-based shopping. AI in digital commerce has a myriad of avatars.  A third of companies believe AI can help increase e-commerce revenues by 40%. Studie...

We humans can process 800 words per minute, and it takes us on average 0.6 seconds to name what we see. Forming ideas and inferences based on what someone is saying to us comes easy.  As businesses seek greater precision and contextual u...

The year is 2022 and it’s your avatar your friends are waiting for. You’re running late for a concert, but don’t worry! You already have front-row seats to the most immersive virtual experience. Late last century, when the internet ...

The pandemic changed how retail looks at tech. The physical shop floor is no longer the main playground. Things have gone digital and probably for good.  Here’s where digital-driven automation has emerged as a fundamental pivot in harn...

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