Presales – Digital Transformation Consultant (AI & Automation)

Department: Technology Solutions
Function: Presales
Designation: Senior Manager
Location: Mumbai
Education Qualification: B. Tech + MBA or equivalent

Essential Job Functions:

  • Pre-Sales/Solution consultant shall be responsible for positioning and selling digital transformation solutions to customers.
  •  Interact with clients, perform data analysis, assess processes and systems, and make recommendations on client initiatives.
  • The ideal candidate should be hands on and possess an understanding of intelligent/Hyper Automations solutions etc. S/He would have a keen interest in other complementing technologies e.g. Machine Learning, Natural Language Processing, Pattern Recognition, Text Analytics etc.
  • Engaging with sales/pre-sales team and supporting the RFX’s by identifying the automation opportunities and designing the solutions, commercial proposals, demos and bid defense
  •  Work on Process improvement / Business Process Re-engineering initiatives across the lifecycle stages
  • Diagnose gaps, issues in existing set-up and leverage Digital technologies to get the proposed solution implemented
  • Design customer journeys with a focus on customer centricity and customer experience
  • Ability to identify issues, understand end user pain area
  •  Ability to strategize and curate solution based on identified issues
  • Assist in Business Development, proposals and proposition creation
  •  Comfortable working and interacting closely with the C – Suite executives and can work independently in a collaborative environment
  •  Experience in Digital Transformation | Business Transformation | Digital Strategy |Consulting is a required
  •  Support the account management team in working on proactive proposals and demonstration of our solution stack to end customers
  •  Work closely with practice teams on upselling and cross selling automation ideas in existing customer base
  •  Superior organization skills with the ability and desire to balance multiple projects of varying complexity at the same time


  • 10+ years of experience in transformation & automation domain
  • Familiar with Technology Outsourcing services across verticals to lend a strategic market perspective
  •  Expert at Lean/Sigma, Process reengineering and Customer Journey mapping
  • Well versed with newer solutions like Mobile, UI/UX, Chatbots, Analytics, AI/ML etc.
  • Must have excellent pre-sales and solutioning skills.
  • Required to understand fairly unstructured requirements from the client and create related SoW and proposals
  • Excellent communication (both written and oral) skills
  • Proven client engagement skills and adept at sharing insights and recommendations that have tangible business impacts
  • Ability to engage with international clients independently and lead discussions to win and execute engagements. (Past exposure to US clients desirable)
  • Skills in storyboarding, problem solving, and insights generation are must


7-15 years of experience with a major consulting firm or 7 years of experience in a corporate role delivering strategy and operations projects with an emphasis in business transformation at the intersection of new operating models and new digital technologies.

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