Essential Job Functions
- Independently work on proposals and feasibility assessments for studies pertaining to the BFSI practice at Netscribes, execute client projects in the Banking space
- Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.
- Manage multiple client engagements at any given time and work hands-on on client projects
- Ensure client satisfaction by providing high-quality client deliverables with actionable insights
- Work with and guide a team of junior analysts, and ensure skill building in the team
- Act as a subject matter expert on the Banking/Insurance industry in the firm
- Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research)
- Familiar with recent trends in digital transformation, and Fintech development in the Banking industry
- Familiarity with key consumer trends in the banking segments
- Experience of leading consumer insights, market insights, brand tracking, competitor analysis, and industry studies in the Banking industry
- Experience of building and leading a team is highly desirable
Competencies
- Primary research specific to banking clients, client satisfaction surveys, Brand research for banks, customer segmentation studies for banks
- Domain knowledge of banking is essential
- Competitor intelligence, Business research, strategy analysis, consumer segmentation, profitability analysis, Digital transformation
- Deep understanding of Banking revenue streams, fee and non- fee-based revenues streams, analysis of NPAs, Banking specific ratios
Experience
6-10 Years in research pertaining to BFSI domain