Manager- BFSI

Department: Research and Information
Function: Research
Designation: Manager
Location: Bangalore Gurugram Kolkata Mumbai Remote/Hybrid
Education Qualification: Graduate/ PG

Essential Job Functions

  • Independently work on proposals and feasibility assessments for studies pertaining to the BFSI practice at Netscribes, execute client projects in the Banking space
  • Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.
  • Manage multiple client engagements at any given time and work hands-on on client projects
  • Ensure client satisfaction by providing high-quality client deliverables with actionable insights
  • Work with and guide a team of junior analysts, and ensure skill building in the team
  • Act as a subject matter expert on the Banking/Insurance industry in the firm
  • Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research)
  • Familiar with recent trends in digital transformation, and Fintech development in the Banking industry
  • Familiarity with key consumer trends in the banking segments
  • Experience of leading consumer insights, market insights, brand tracking, competitor analysis, and industry studies in the Banking industry
  • Experience of building and leading a team is highly desirable


  • Primary research specific to banking clients, client satisfaction surveys, Brand research for banks, customer segmentation studies for banks
  • Domain knowledge of banking is essential
  • Competitor intelligence, Business research, strategy analysis, consumer segmentation, profitability analysis, Digital transformation
  • Deep understanding of Banking revenue streams, fee and non- fee-based revenues streams, analysis of NPAs, Banking specific ratios


6-10 Years in research pertaining to BFSI domain

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