
E-commerce solutions for a seamless retail transformation
Empowering your online retail strategy with data-driven insights and scalable growth.
Expedite e-commerce growth
Today, we are witnessing a new kind of customer – one who is informed, empowered, and has rapidly evolving preferences and expectations. As more businesses compete for space in the digital scapes, the race to reach that customer is as high as ever. Amid the competition, how can online marketplaces and retailers ensure visibility, create seamless experiences, and stay ahead of the curve, all while maintaining ecommerce growth and a healthy ROI?
At Netscribes, we are dedicated to empowering high-growth businesses like yours to stay competitive in the digital marketplace.
Our comprehensive suite of e-commerce solutions like catalog services, e-commerce content, e-commerce analytics, seller support, and returns management ensure seamless experiences for your customers, reduce time-to-market, lower costs, and provide actionable insights to help you stay ahead. As a seasoned ecommerce service provider, we recognize the big picture – improve and influence buyer experience and lead to higher conversions. By integrating deep insights, creative strategies, and technology expertise, we help you achieve just that!
Ecommerce solutions that deliver growth and efficiency
Empower your ecommerce with data-driven insights, scalable AI, and transformative strategies.
In today’s digital landscape, ecommerce growth depends on data, automation, and intelligence. Netscribes’ e-commerce solutions leverage data engineering, analytics, and AI-driven automation to streamline operations, enhance customer experiences, and drive smarter decisions.
By automating data pipelines, refining analytics models, and deploying AI insights, we help businesses optimize forecasting, improve efficiency, and scale seamlessly. With real-time data processing and cloud-based scalability, our solutions reduce costs, accelerate decision-making, and build resilient ecommerce ecosystems for long-term success.
Why choose us
We’re the only partner that will match your every need
Data-driven edge
Our processes are based on extensive product and customer research and analytics
Customized dashboards
Quickly access information and measure key performance metrics at a glance
Dedicated and timely support
Our dedicated team of experts ensure better delivery quality and TAT and knowledge retention
Automated insight reports
Using AI-driven automation workflows, we enable faster time-to-market and greater accuracy
Anytime, anywhere access
With our cloud-hosted dashboards, you can keep track of KPIs anywhere, anytime
Built to scale
Enable easy and agile process ramp ups and ramp downs, as per your requirements
Step into tomorrow with Netscribes as your
e-commerce service partner
Benefit from cost-effective solutions backed by our expertise in e-commerce, ensuring superior quality, and efficient operations
What we do
Comprehensive solutions for e-commerce excellence
Growth consulting
Through our ecommerce consulting services, we enable businesses to identify untapped opportunities, develop impactful strategies, and achieve measurable outcomes.
Competitive intelligence
- Discover market gaps and opportunities by analyzing competitor strategies within the e-commerce sector.
- Conduct competitive landscape analysis to identify market trends and opportunities.
- Benchmark against industry leaders to uncover performance gaps.
- Analyze market share, product performance, and pricing strategies for strategic positioning.
- Track emerging competitors, disruptive business models, and new market entrants.
Customer insights
- Build customer loyalty and enhance lifetime value with targeted, data-driven engagement strategies.
- Segment and profile customers for personalized shopping experiences.
- Conduct voice-of-the-customer research to align offerings with evolving consumer preferences.
- Understand customer behavior to predict trends and optimize product recommendations.
- Enhance customer experience through data-driven personalization and loyalty programs.
- Leverage behavioral analytics to refine marketing campaigns and engagement tactics.
- Helping brands identify key touchpoints, pain points, and motivations throughout the customer journey.
Digital engagement analysis
- Improve online presence by evaluating digital channels, customer interactions, and campaign performance.
- Assess digital transformation strategies to enhance online shopping experiences.
- Leverage insights to optimize website UX, checkout flows, and mobile app performance.
- Optimize digital touchpoints, including marketplaces, social commerce, and direct-to-consumer (DTC) platforms.
- Analyze ad performance, conversion rates, and traffic sources to refine digital marketing strategies.
Emerging tech vision
- Leverage AI, IoT, and machine learning to enhance e-commerce operations and customer engagement.
- Use AI-driven analytics for demand forecasting, dynamic pricing, and real-time inventory optimization.
- Track advancements in conversational commerce, AR/VR shopping experiences, and personalized AI recommendations.
- Strengthen cybersecurity and data protection strategies in an evolving digital retail landscape.
- Assess blockchain applications for supply chain transparency, smart contracts, and fraud prevention.
- Explore metaverse commerce opportunities, digital assets, and virtual storefront integrations.
Growth insights
- Identify new growth opportunities by analyzing market dynamics, customer trends, and competitive landscapes.
- Analyze macroeconomic and demographic shifts influencing online shopping behavior.
- Perform scenario planning to navigate supply chain disruptions and changing consumer spending habits.
- Monitor industry regulations, emerging business models, and evolving customer expectations.
- Conduct primary and secondary research to assess category trends and consumer demand.
Go-to-market strategy
- Create effective strategies to optimize product launches, market reach, and brand performance.
- Develop tailored go-to-market plans for e-commerce platforms and online brands.
- Design market entry strategies to maximize reach across global and regional digital marketplaces.
- Build strategic partnerships with logistics providers, digital marketing platforms, and tech enablers.
- Implement omnichannel strategies to enhance customer acquisition and retention.
- Driving market-aligned innovation by mitigating risks, prioritizing opportunities, and enhancing agility through testing and insights.
Industry analysis
- Assess e-commerce trends, regulatory changes, and emerging technologies to keep businesses ahead of the curve.
- Navigate evolving data privacy regulations, cross-border e-commerce policies, and compliance frameworks.
- Implement proactive risk management strategies for last-mile delivery, inventory management, and fraud prevention.
- Analyze category trends, pricing strategies, and online consumer behavior to refine growth strategies.
- Evaluate sustainability initiatives and the impact of ESG trends on online retail.
Data engineering
Netscribes’ data engineering solutions for ecommerce build scalable, resilient data foundations that support omnichannel retail and advanced analytics.
- Cloud platforms: Deliver tailored solutions across AWS, Azure, and Google Cloud for ecommerce scalability and performance.
- Data lake design and governance: Integrate and secure diverse data sets to enable seamless access and real-time analytics.
- Data quality management: Maintain high data integrity for demand forecasting, inventory optimization, and compliance.
- Metadata and master data management: Standardize product catalogs, customer records, and transaction data.
- ETL pipeline development: Ensure timely, accurate data extraction, transformation, and loading for omnichannel experiences.
- Advanced analytics enablement: Prepare infrastructure for AI-driven insights, personalized recommendations, and dynamic pricing strategies.
- Reporting dashboard: Delivers real-time, automated dashboards consolidating business metrics for efficient monitoring, driving faster decision-making and improved accessibility.
Data analytics
Netscribes’ data analytics solutions for ecommerce empower retailers with insights that optimize strategies, enhance engagement, and drive growth.
- Customer analytics: Analyze behavior, segment audiences, and personalize experiences to improve retention and maximize lifetime value.
- Review analytics: Helping clients turn customer feedback into actionable insights through topic extraction and sentiment analysis,
- Sales and operational analytics: Optimize workflows, streamline inventory, and enhance resource allocation.
- Predictive and prescriptive modeling: Leverage AI forecasting for demand anticipation and pricing optimization.
- Web and social media analytics: Track customer sentiment, engagement, and brand perception.
- Machine learning & NLP: Automate processes, enhance personalization, and improve e-commerce decision-making.
- Cloud data strategy & migration: Enable seamless, secure data transitions to enhance performance and efficiency.
- Data visualization: Integrate and analyze data from multiple sources for real-time, actionable insights.
- Segmentation & personalization: Enabling clients to increase customer retention and lifetime value by delivering personalized engagement strategies based on deep customer insights.
- Category and SKU analysis: Providing a data-driven approach to assess SKU and category performance, enabling clients to make informed decisions on pricing, discounting, and inventory to drive profitability and growth.
- Inventory forecasting: Usage of advanced algorithms and historical data to optimize stock levels, minimizing stockouts and excess inventory while improving cash flow and profitability.
- Market mix modelling (MMM): Usage of a data-driven framework to optimize marketing spend, enhance media mix performance, and maximize ROI for clients.
- Influencer performance measurement: Tracks, ranks, and benchmarks influencer performance, offering clients actionable insights into content relevance, engagement, and ROI to optimize their influencer strategies.
- Price optimization service: Usage of AI-driven automation to help clients make data-backed, real-time pricing decisions, boosting profitability and ensuring competitiveness.
- Product affinity & market basket analysis: Helping clients maximize sales by identifying profitable product pairings and optimizing product placement and promotion strategies.
- Sales forecasting: Usage of AI-driven models to predict demand, optimize stock levels, and improve operational planning, offering clients improved forecast accuracy and cost savings.
- Video intelligence: Usage of AI to track brand exposure in video content, optimizing brand visibility and spend efficiency for enhanced market positioning.
Automation and AI
Accelerate innovation and enhance customer experiences with Netscribes’ AI solutions for ecommerce. We combine advanced algorithms with deep industry expertise to deliver transformative results tailored to the online retail space.
- AI advisory: Expert guidance on the best technology stacks and AI/ML strategies for your ecommerce needs.
- ML ops: Full lifecycle support, from cloud deployment to retraining, ensuring top-performing AI systems.
- Data cleaning and preparation: Optimize data quality for effective AI and ML implementation.
- Custom algorithm development: Automate processes, gain actionable insights, and enhance customer experiences.
- Conversational AI: Enhance customer service and engagement through AI-driven chatbots and voice assistants.
- Workflow automation: Streamline ecommerce operations with faster development and issue resolution.
- Catalog compliance: Ensuring product listings meet quality standards through an AI-driven 3C (Completeness, Correctness, Compliance) system, improving catalog accuracy, speeding up time-to-market, and enhancing customer experience.
- Assortment & price gap analysis: Helping clients optimize their product offerings and pricing by identifying and closing gaps, driving competitiveness and market relevance.
- Product categorization: Automating the classification of products, streamlining inventory management and improving product discoverability, ultimately driving efficiency and reducing time-to-market for clients.
- Return management: Helping clients reduce return rates and processing costs, enhancing profitability and operational efficiency through data-driven insights and streamlined return cycles.
- Supplier compliance automation: Leveraging AI-driven verification to streamline and expedite supplier compliance checks, reducing manual intervention and mitigating liability.
- Staffing solution: Streamlining TechOps by providing tailored, scalable talent, reducing operational inefficiencies, and improving vendor relations and cash flow management.
Content solutions
At Netscribes, our ecommerce content management services help online retailers boost brand visibility, optimize product pages, and drive customer engagement with impactful content strategies.
Catalog creation
Catalog
- AI-powered title, focussed on focused on product USPs
- SEO-driven bullet points, and descriptions optimized for search and conversions
- Product specifications for improved search ranking
Imagery
- Removal of background – AI-assisted background removal for cleaner, professional product visuals.
- Fixing gridline – Auto-aligned images for consistency and structured presentation.
- Image upscaling – AI-enhanced image quality for high-resolution displays.
- Reflection/shadow – AI-generated shadows and reflections for a realistic look.
- Model face – AI-powered retouching and model face enhancements for professional-grade product imagery.
- Lifestyle background – AI-assisted contextual backgrounds for immersive product representation.
- Infographic image – AI-generated infographics to showcase product features in a visually engaging way.
- A+ / rich content – AI-driven enhanced content to improve engagement and conversions.
- Flat lay to model shot – AI-generated model images from flat-lay product photos.
- Mannequin shot to model shot – AI-assisted transformation of mannequin images into human model shots.
- Swatch image – AI-powered swatch creation for accurate color representation.
- Scale and dimension shot – AI-generated scale and dimension visuals for better product understanding.
- Size charts – AI-generated size charts for enhanced shopping experience and reduced returns.
Product videos
- Product video creation – AI-generated product videos for enhanced engagement and storytelling.
- Augmented/Virtual reality – AR/VR-powered product experiences for immersive customer interactions.
Catalog enrichment
- Title – AI-driven optimization of product titles for clarity and search relevance.
- Specifications – Automated extraction and structuring of key product specifications.
- Features – AI-enabled identification and enrichment of product features for better discoverability.
- Description – AI-powered content generation and localization for accurate and engaging product descriptions.
- Images – AI-assisted image creation and enhancement
Catalog audit
Pre-live SKUs audit
- Title – AI-driven accuracy checks to ensure keyword-rich and compelling product titles.
- Specifications – Automated validation of key product specifications for completeness.
- Features – AI-based verification of essential product features to ensure alignment with customer expectations and marketplace guidelines.
- Images – AI-powered quality control to detect missing or low-quality images before product listing.
- Description – AI-assisted descriptions written in line with marketplace guidelines in case it is missing or incomplete.
Post-live SKUs audit
- Title – AI-driven performance tracking and optimization recommendations for product titles.
- Specifications – Continuous AI validation to maintain up-to-date and competitive product specifications.
- Features – AI-enhanced monitoring for missing, outdated, or incorrect product features.
- Images – AI-powered analysis of live product images to ensure compliance with marketplace standards.
- Description – AI-driven content refinements to enhance engagement and conversion rates.
Process solutions
Netscribes streamlines ecommerce workflows with end-to-end process automation and optimization solutions.
Seller support
- Seller identification – lead generation – AI-driven lead generation to identify potential sellers based on industry trends and market demand.
- Seller onboarding – Automated onboarding processes to streamline document verification, profile setup, and compliance checks.
- Seller account management – AI-assisted account monitoring, performance tracking, and automated support to optimize seller operations.
Customer return management
Helping retailers cut profit loss by reducing return fraud, processing delays, and incorrect deliveries through pattern analysis, anomaly detection, and actionable insights.
Search query analysis
Analyzing search behavior to identify algorithm gaps, ensuring relevant results and targeted improvements.
ML training
AI-driven model training – Voice support solution utilizing speech to text (S2T), Natural language processing (NLP), and Key value retrieval to provide fast, high-quality voice search capabilities, enhancing customer interactions with seamless and efficient support.
Content moderation
- Customer’s Q&A – AI-powered filtering and verification of customer-submitted questions to prevent misinformation and ensure accurate responses.
- Product reviews – AI-assisted sentiment analysis and fraud detection in product reviews to maintain authenticity and credibility.
Month on month the experience is improving and surpassing our expectations. Netscribes delivers what it promises.
– Senior Category Manager, Global retailer
It was a really good experience working with Netscribes to clean up our catalogs. Dedicated and hardworking team.
– VP Quality, India’s second-largest online marketplace
Netscribes team is always eager to go the extra mile to ensure their client’s best interest. I have never seen any lack of attention, focus, effort, and enthusiasm in order to do what needs to be done by this team. They are on the top of my ‘best business partners’ list.
– Leading US mass retailer
We want to thank you and your team for rallying behind us for the last couple of days and for maximizing the daily output numbers. Your efforts have been very vital to enable critical selection for our holiday campaign.
– One of Asia’s top-three online marketplaces
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Transform your business with Netscribes’ ecommerce solutions
Drive growth and elevate customer experiences with our tailored services.
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Get in touch with us today to learn how Netscribes can partner with you to rewrite the future.